Harmful virus scam targeting senior citizens

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Updated: 4/25/2013 9:35 am
A random call from a "Microsoft Technician" attempting to fix your computer could actually be a con-artist trying to steal your information.

Rocklyn Hamilton with local tech company Internet Guide and More said an infamous computer virus scam is back in full force, and this time targeting senior citizens.

"It's a multi-billion dollar scam that's going on," she said. "It's kind of cyclic. You'll hear about it for a couple of months then it'll die down."

Hamilton said the scammers will call their victims on the phone and scare them into installing malicious software on their computers.

"They have you go to a website called teamviewer.com," Hamilton said. "They have you type in different commands and pretty soon, they've taken over your computer."

Once downloaded, Hamilton said the scammers ask for credit card information and can steal your account numbers and saved passwords.

"It's not because people are not smart," Hamilton said. "These people are so good at what they do that they are so able to scare you into doing things you wouldn't normally do."

Hamilton recommends senior citizens be very careful when it comes to their computing practices.

"The main thing to understand is that Microsoft isn't going to have time to call people and say, 'Hey, you've got viruses on your computer'," she said. "You've got to really use your common sense."

Hamilton said if someone's computer has been compromised, the best thing to do is delete the mal-ware and report the scam to the FTC.

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