Chattanooga Homeowner Left in the Dark

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Updated: 6/08/2012 12:27 am
Caution tape still sits on this mailbox.

"It's just entirely too depressing right now," says the homeowner.

It's been 2 years since the house caught fire and was destroyed.
It's been determined the blaze was caused by an accidental grease fire.

"I still can't believe that I'm going through what I'm going through and what makes it so badly that they have just tore the house up so much. There's no way in the world I can restore it. I can't restore it," she explains.

As you can see since the fire this house has been destroyed. Vandals have taken off the garage door.

"They have taken everything they could get out of there," explains the victim.

Our investigation shows Chattanooga Police have been called out at least 6 times since the fire.
But, the main question-- why hasn't there been a settlement with the insurance company?

"You pay your insurance to insure yourself for accidents. For them not to fulfill their side of the obligation that makes no sense whatsoever," explains the victim's grandson.

"I think they are just discriminating against me because of my age and I'm a black woman and they think I'm old and I'll probably pass on," she explains.

With little response from the insurance company-- the victim still owes a mortgage payment on a house that's not live-able.

She goes on to say, "What hurts me so bad. I could find me an apartment if I wasn't still paying my mortgage."
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sdb82 - 6/8/2012 11:06 AM
0 Votes
That is ridiculous!! I couldn't imagine my house burning and trying to live for two years with no help from an insurance company that I have been paying for years!! That poor woman has to pay a house payment on a house that isn't liveable? This is sad for anyone, but an elderly person!!! I don't see how this could be legal. They should be ashamed of themselves!! I would like to know what insurance company is doing this to make sure my house isn't insured with them... You might as well not have insurance if you are insured with them!!

JFehr - 6/8/2012 5:26 AM
0 Votes
Her insurance company ought to be held responsible for their lack of services! I think it's called Theft of Services, at the very least they should totally restore her home and pay her back pay for housing since she's been misplaced by the damages! This is ashamed! My home has been insured by the same company since the 70s. If I find out this is the same insurance company I'm done with them! They can't be trusted! Get your act together and take care of this lady.
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