Convergys Brings Nearly 500 Jobs to Chattanooga

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Updated: 5/02/2013 3:04 pm
Here's the News Release:

Convergys Brings Nearly 500 New Jobs to Chattanooga

- Positions Available in the Satellite Industry -

(Cincinnati & Chattanooga, TN; May 2, 2013) Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting an on-site career fair for its contact center in Chattanooga, Tennessee.

Interested candidates are invited to attend the career fair on Wednesday, May 8, from 9:00 a.m. to 2:00 p.m. at Convergys, 5600 Brainerd Road Unit 3 Chattanooga, TN 37411. Candidates are encouraged to visit careers.convergys.com to apply online prior to attending the job fair.

“Expanding business at the Convergys site in Chattanooga has enabled us to provide a new employment opportunity for area job seekers. We are looking for highly motivated individuals to handle inbound customer service sales calls. We are offering full and part time positions. Potential employees must have exemplary customer service skills, computer literacy, and some sales experience,” said Wendy Matchett, site leader for the Convergys contact center in Chattanooga. “Working at Convergys as a customer service sales representative may serve as a great stepping stone to a career in operations, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees. We are a worldwide company with nearly 75,000 employees; opportunities exist around the globe, in locations such as India and the Philippines.”


Convergys encourages its employees to support the local community in which they live and work. Since opening the Chattanooga center in 1998, employees have participated in a number of community initiatives, including supporting the Ronald McDonald House of Greater Chattanooga; additionally, the site had the honor of hosting the Mary Ellen Locher Foundation's Mobile Health Coach, which offers mammograms and other women's health testing, regardless of insurance. Convergys Chattanooga was honored to present a donation to the Ronald McDonald House Charities of Chattanooga during the live telethon on March 2, 2013. The Salvation Army's Angel Tree program is also an initiative that the employees of the Chattanooga site have participated in.

Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees receive incentives for top performance, commissions, and a variety of other areas that help nurture a professional, yet fun and exciting environment.
Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys

As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.

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(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)


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