For Closed Captioning Concerns
Please Contact our Captioning Hotline
Phone: 423-785-1292
Fax: 423-785-1319
Email: captioning.hotline@wdef.com
We will make every effort to respond or
otherwise resolve your inquiry within
24 hours or 1 business day.
Written Closed Captioning Complaints
Should be Directed to the Following:
Rick McClain
Chief Engineer
WDEF-DT
3300 Broad Street
Chattanooga TN 37408
Phone: 423-785-1200
Fax: 423-785-1308
Email: rmmclain@wdef.com
Before sending a formal written complaint,
we recommend you first contact our captioning hotline.
We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.