Amazon CEO Jassy says he wants to improve warehouse safety

In his first letter to Amazon shareholders, CEO Andy Jassy offered a defense of the wages and benefits the company gives its warehouse workers while also vowing to improve injury rates inside the facilities. Jassy, who took over from Amazon founder Jeff Bezos as CEO last July, wrote the company has researched and created a list of the top 100 “employee experience pain points” and is working to solve them.

A report released this week by a coalition of four labor unions found Amazon employed 33% of all U.S. warehouse workers in 2021, but was responsible for 49% of all injuries in the industry.

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