If you have experienced reception issues you will need to rescan your TV. If you need help re-scanning, call 1-888-CALLFCC (1-888-225-5322) or (423) 785-1200.
WDEF-TV is also available on several other platforms, you might want to consider Paramount+, or other platforms, ie, Hulu+Live TV, FuboTV, YouTubeTV, or Amazon Prime Video Channels, as an option to receive WDEF-TV programming if you have internet service. You can also continue to watch our local newscasts via streaming on WDEF.com or the News 12 Now mobile app. Thank you for your patience.
WDEF-TV has upgraded its over-the-air signal. If you watch television for free with an antenna, you need to rescan your TV set to continue watching our station. Rescanning is when your TV finds all of the available channels in your area. You will not need to purchase new equipment or services. After you rescan your set, you will still find WDEF-TV on channel 12. If you subscribe to cable or satellite TV you do not need to rescan.
How To Rescan Your TV or Converter Box
To receive WDEF-TV’s over-the-air signal, you need to rescan your TV or converter box. Select “scan” or “autotune” from your TV or converter box control menu to start the scanning process. You can usually find instructions by pressing the “set-up” or “menu” buttons on your television or converter box remote control. If you have difficulty, consult the owner’s manual for more detailed instructions on how to run a channel scan, or contact customer service for your TV or converter box manufacturer. As a reminder, the actual channel number that you see will not change. If you haven’t rescanned your TV recently, you may discover TV channels that you didn’t even know you were missing.
Because TV stations in our area are moving at different times, you may need to rescan your TV sets more than once. Please stay tuned to your local channels for information and plan to rescan. You can find more information on these moves at TVAnswers.org. You may also contact the FCC’s spectrum repack consumer hotline at 1-888-CALLFCC (1-888-225-5322) and pressing 6 to speak to someone on the help desk.The center is staffed from 8 a.m. to 1 a.m. ET.