Angie’s List Report: Hiring a Locksmith

(WDEF) Angie Hicks of Angie’s List said, "Don’t wait for an emergency when it comes to finding a good locksmith because if you do, you might be desperate and fall victim to a locksmith scam. Because people that haven’t planned ahead often overlook extra charges and also don’t notice red flags."
        Red flag number one – be wary of locksmith companies that aren’t locally-owned and operated.
        Mary Tinder owns a locksmith company.  She said, "Ask where their dispatch location is. If it’s out of state, that’s a problem."
        Red flag number two – a locksmith who refuses to give you an estimate or price range over the phone.
        Hicks added, "When interviewing your locksmith make sure you understand any extra fees that might be associated with hiring them. For example, do they charge extra for a late night visit? Also, do they charge by the lock or is it a flat fee?"
        If a locksmith arrives in an unmarked vehicle, that’s red flag number three.
        Red flag number four? A technician who doesn’t care about ID.
        Tinder added, "The technician doesn’t even ask you for ID and they’re going to let anybody into your house? That’s a red flag.If they can’t provide ID. That’s a red flag. They should have the company name listed fairly prominently."
        And finally, red flag number five. A locksmith who immediately says he or she needs to drill your lock. That should be a last resort, not the first.
        Tinder said, "A professional locksmith has the tools that they need. They have the training, the experience. Frankly, they take a lot of pride in being able to get in to your lock without doing damage."
        If the locksmith’s on-site price doesn’t match the phone estimate, don’t allow the work to be performed.
Categories: Local News

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