Red Bank launches REACH Alert system

RED BANK, Tennessee (WDEF) – The City of Red Bank is offering a new service to improve communications with their residents.

The REACH Alert system offers a quick way to get notifications about waterline breaks, power outages, road closures, traffic delays due to construction or accidents, hazmat
situations, and civic events among other things.

You can choose to get the alerts by text message, email or phone calls.

“We understand the importance of timely communication and ensuring that we keep
our citizens in the loop regarding events affecting the City of Red Bank. As a
result, we are pleased to announce that we are initiating a new notification
service called REACH Alert”, said Mayor John Roberts.

The system goes online on July 1st.

But they are signing people up now.

Each household can register up to four phone number or four email addresses.

Here is how to do it:

1. Go to and click on MY ACCOUNT.
3. Follow the prompts and enter your preferred contact information.
4. Network Name: type Red Bank (click on our name when it appears).
5. Select Resident or Business
6. Enter your address and click on it when it appears in the drop-down list.

City Manager Randall Smith adds “If someone does not have access to a computer or if they experience any difficulty registering, they can contact REACH Alert directly at (877) 307-9313. Remember if you don’t register, you won’t receive our messages.”

Categories: Hamilton County, Local News

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