Chattanooga opens brand new Information Center

Tourism, city officials hope facility will promote community, tourist assistance

CHATTANOOGA (WDEF) — The Chattanooga Tourism Co. held a ribbon-cutting ceremony for its brand-new Chattanooga Information Center Friday afternoon.

The new building is in the “front yard” of the Tennessee Aquarium and is there to help everyone who visits feel like a Chattanoogan.

Tourism Co. CEO Barry White says he doesn’t want a single tourist visiting Chattanooga to feel as if they’re a tourist, but rather a member of the community.

He believes the city’s new building will help not just visitors, but residents, feel better guided around the Scenic City.

“We know that we’re in the right place,” White said. “This is the right location. More than 1.4 million visitors and people pass through this plaza every single year. So we’re right here in the heart of where people come to enjoy our city.”

Those passing through will be able to engage with staff about local attractions, restaurants, events, and more in the city.

Three interactive kiosks are also available to provide further information.

“It’s touch screen, easy to use, very intuitive, and we think visitors and guests will love it,” White said. “We push out all the information most frequently asked by visitors. Events are huge, where to eat is huge [and] attractions are huge. We have hotels and everything else that’s on our website available there.”

Numerous members of local government and local business owners admired both the site’s design and potential to welcome new and returning guests to Chattanooga.

“On an average day, we’ll host 43,000 visitors in our town,” said Hugh Morrow, Ruby Falls President & CEO. “15,000 of those visitors will spend the night in our hotels and they’ll spend 4.1 million dollars a day.”

“I spent many days in this building right here when it did not have A/C and it was 95 degrees outside,” said Hamilton County Deputy Mayor Tucker McClendon. “The [number] of questions that I would get daily about things to do in Chattanooga — where to get lunch, what to do — was astounding. This is going to be an incredible asset for our community and it couldn’t be located in a better place.”

White says that out of those three information kiosks — one of them will be open outdoors all year long with 24-7 access.

Photo ops are included.

Should this information center be successful, you may eventually see more of them pop up elsewhere throughout the city.

Categories: Chattanooga, Featured, Local News